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Six Sigma
6 Sigma Methodology | the method
... the Method
.... the Customer
....
the
Employee
....
the
Process
the Method...
DEFINE
the customer, their CTQs, the team charter and the core business processes
MEASURE
the core business process performance
Do Preliminary
ANALYSIS
of data and process
Generate, select, design and implement
IMPROVEMENTS
Institutionalize the improvement and Implement
ONGOING CONTROLS
in the race for Quality there is no finish line